Assistant Manager - Account Management

• Being responsible for driving incremental orders, ensuring Retention, Exclusivity & Stronger Relationship with GMV Class A & B Vendors at servicing at 360 Degree with a goal of optimizing business performance, growth, and enhancing their experience.

• Help drive better experience by training restaurant’s staff, collaborating with operations/owners to improve menu displays, sharing Reports and working with marketing team to create promotions/events and optimize Performance. 

• Identifying and implementing newer value-add initiatives and being proactive in finding solutions for them e.g. 2 Exclusive Partnerships with Key Accounts either Offline or on foodpanda with targeted monthly growth as main KPI.

• Ensuring DL Photography of Top Key Accounts.

• Deal acquisition for monthly and event-based campaigns.

• Monitoring of logistics performance on a daily/weekly basis.

• Reducing Issue rate or fail rate.

• Work with internal cross-functional stakeholders to define requirements to deliver the strategies and develop tactical implementation plans, Manage cross-functional project plans, risks & issues, blockers & actions

• Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes & tools.

• Maintain visibility and communication across & report on progress to the management team.

• Additional tasks/projects as they arise.

• 2 to 3  years of Account management & City lead experience

• Negotiations and communications Skills

• Presentations and business reviews skills

• Knowledge of food and operational costings

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

• We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!

• We love people who can develop things from scratch, own them and then work on improving them.

• We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!