Represent foodpanda as an ambassador and serve as the primary point of contact for a portfolio of partner accounts, building long-term trusted advisor relationships.
Own account performance end-to-end, including onboarding, activation, retention, and ongoing growth across your portfolio.
Identify and secure new partnerships across the country to expand the partner base.
Drive revenue and portfolio growth by activating relevant services and initiatives (ad sales, promotions, online marketing packages, etc.).
Manage escalations and resolve high-severity partner requests by coordinating with internal stakeholders when required.
Monitor, forecast, and report account performance using key commercial and operational metrics (sales results, product mix, marketing campaign performance, and other relevant KPIs).
Ensure timely and effective delivery of solutions aligned with partner needs, objectives, and operational requirements.
Liaise with internal teams and service providers to collect requirements, align execution, and ensure partner needs are met end-to-end
What you need to be successful
Bachelor’s Degree in a related subject
At least 3-4 years solid experience in operational sales or account management role in FMCG, E- commerce
Possess outstanding communication and interpersonal skills
Experience in delivering client-focused solutions based on partners’ needs
Detail-oriented with proven ability to manage multiple projects at a time
Experience in grocery business is a plus
Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization
Can work under pressure; Assertive, hands-on, dynamic and with a strong drive.
Ability to analyze and draw inference from data
Experience in delivering client-focused solutions based on partners’ needs
Knowledge in MS office and G Suite
Knowledge in the use of Salesforce preferred
Self-motivated and get-it-done attitude. You roll up your sleeves and do whatever it takes to make things successful
Who we are
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What's in it for you
We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
We love people who can develop things from scratch, own them and then work on improving them
We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!
