Associate, People Service

• Partner closely with People Operations Manager to drive progressive change improving HR practices & people experience;
• Manage leave & attendance records;
• Manage all aspects of shift performance, identifying areas for improvement to ensure efficient and accurate process;
• Manage employee records in human resource information system (Workday), master sheet & shared drives in a timely manner;
• Be the point of contact for employees to engage with when issues including but not limited to attendance, leaves, health insurance, LSSO, claims, and employee benefits;
• Facilitate end-to-end recruitment process, including extend offer & maintain a relationship till the employee comes on-board (Basically, your target here would be candidate experience);
• Facilitate the resolution of employee issues in a timely manner and thrive in periods of intense activity;
• Ensure timely and accurate handling of all HR administrative processes not limited to employee letter request, benefits administration, etc.;
• Support the overall strategy and implementation of recognition events and initiatives;
• Ensure confidentiality & compliance are maintained at all times;
• Stay abreast of country local labor laws and regulations;
• Perform other ad hoc tasks assigned by Line Manager.

• People are your passion! And you have a stakeholder-oriented mindset;
• Bachelor’s degree of human resource management, psychology, business or equivalent preferred;
• Ideally 2 years’ working experience in HR, preferably in a HR Generalist/ HR Operations role with experience;
• Team player with excellent communication and prioritization skills;
• Problem-solving skills necessary to help employees solve issues that may come up;
• Attention to detail, ability to thrive in an ambiguous environment, structured and well-organized, creative, and out-of-the-box thinking are a must;
• Self-directed and able to work without supervision while being a good team-player;
• Willing to learn new things and grow and motivated to take additional challenging tasks;
• Can work under pressure in a fast-paced environment;
• Proficient in MS Office programs and Google applications;
• Good command of Lao and English languages (spoken and written).

"To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.

foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide.

• Dynamic and challenging working environment with a steep learning curve.
• Culture that empowers you to take full ownership of your work and career.
• Great working atmosphere with regular company and team events.
• Opportunity to be part of a happy, high functioning, vibrant and smart team committed to diversity and inclusion.
• Competitive package, incentives, allowances, food perks, insurance, and more.
• Commitment to developing you personally and professionally.