Associate, Rider Branding

• Take ownership of rider community support;
• Take initiative in planning, organizing and monitoring riders’ related events / campaigns;
• Compile regular reports of events / campaigns performance and results;
• Monitor and analyze the performance and success of events / campaigns, in order to improve new campaigns using data and feedback from existing and previous projects;
• Take care of all communication among the riders' community including bonus, compliance, new feature rollout, etc.
• Improve rider branding to ensure high retention and low churn rate;
• Take a proactive role in identifying diverse range of partnership opportunities / deals that help deliver value & benefits to riders’ community;
• Create content both offline and online in relation to rider to improve brand awareness;
• Take ownership of managing foodpanda rider online platforms including Facebook page, rider website, etc.
• Perform other tasks as assigned by the line manager. 

• Bachelor Degree in Business Administration, Marketing or any other related field.
• Creative and able to come up with creative ideas/design of artworks to be featured on social media platforms.
• Basic understanding of graphic design tool (e.g., Canva, Photoshop)
• Able to plan and organize offline/online events and campaigns by coming up with creative ideas aiming to create a positive rider community experience.
• Outgoing and confident character.
• Good communication, negotiation, service-minded and interpersonal skills.
• Self-motivated, driven and has problem solving skills.
• Demonstrate ability to plan & execute projects (end-to-end process).
• Computer / IT literacy with basic use of Microsoft office (Excel, Word, PowerPoint) / Google Suite (Gsheet, Gdoc, Gslide).
• Good understanding of the English language. 

"To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.

foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide.

• Dynamic and challenging working environment with a steep learning curve.
• Culture that empowers you to take full ownership of your work and career.
• Great working atmosphere with regular company and team events.
• Opportunity to be part of a happy, high functioning, vibrant and smart team committed to diversity and inclusion.
• Competitive package, incentives, allowances, food perks, insurance, and more.
• Commitment to developing you personally and professionally.