Chief Compliance Officer

As Chief Risk and Compliance Officer (CRCO), you will be a key member of the leadership team, reporting directly to the CEO. You will lead the risk management and regulatory compliance pillars for our licensed payment entity in the Philippines, ensuring full alignment with the requirements of the Bangko Sentral ng Pilipinas (BSP), including compliance with applicable circulars (e.g., BSP Circular 1127, 1140, 1198), the Anti-Money Laundering Council (AMLC), and relevant data privacy and cybersecurity standards.

You will be responsible for shaping and enforcing the enterprise risk management (ERM) and AML/CTF frameworks, guiding the company’s approach to governance, and building a strong culture of integrity and accountability.

What You’ll Do

• Build and institutionalize AML processes, documentation, and workflows across both the 1st line (operations, product) and 2nd line (compliance, risk) functions.
• Design and deliver AML training programs tailored to the needs of frontline teams, control owners, and senior stakeholders to ensure shared ownership of financial crime prevention.
• Define and oversee the end-to-end implementation of the local Risk Management Framework, Compliance Program, and Internal Control System (ICS). 
• Serve as the principal advisor to the Board, Senior Management, and key stakeholders on regulatory and operational risk exposures.
• Lead the Risk and Compliance team to ensure alignment with BSP expectations and fintech industry best practices.
• Ensure compliance with all BSP, AMLC, NPC, and SEC requirements applicable to Payment System Operators (PSOs) and EMI licensees.
• Own regulatory engagements with BSP and AMLC, including report submissions, inspections, and license maintenance.
• Oversee company adherence to Circulars such as 1127 (Operational Resilience), 1140 (Governance), and 1198 (Risk Management).
• Design and Localize Risk and Control Self-Assessments (RCSA) and maintain a live Enterprise Risk Register.
• Design and Localize  Key Risk Indicators (KRIs) to monitor and respond to shifts in the risk landscape.
• Oversee business continuity, third-party risk, and outsourcing risk management in compliance with BSP guidelines.
• Own the AML framework including risk assessments, KYC/CDD protocols, transaction monitoring, and suspicious transaction reporting (STRs).
• Ensure the company’s AML Compliance Officer (AMLCO) and designated officers are trained and supported.
• Manage technology and process readiness for real-time compliance with AMLC regulations and sanctions requirements.
• Champion a culture of compliance, integrity, and risk awareness through internal training, communication, and behavioral programs.
• Regularly review and update policies on risk, compliance, AML, data privacy, and cybersecurity in line with local and global standards.
• Prepare and present periodic compliance reports and risk dashboards to the Board and Audit & Risk Committees.

• Bachelor’s or Master’s degree in Law, Finance, Risk Management, Business Administration, or a related field.
• 15+ years of senior experience in risk and compliance, preferably within fintech, banking, or payments in the Philippines.
• Deep knowledge of BSP regulations, AMLA, Data Privacy Act, and global best practices (e.g., FATF, ISO 31000).
• Proven ability to lead cross-functional teams and build scalable frameworks from the ground up.
• Experience managing regulatory audits, inspections, and licensing processes in coordination with BSP and AMLC.
• Relevant certifications (e.g., CAMS, ICA, CRCMP) are highly preferred.
• Excellent written and verbal communication skills in English and Filipino.
• Strategic thinker with high ethical standards and the ability to influence executive stakeholders.

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What we offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index