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Digital Sales Specialist

  1. Full-time
  2. Sales Operations
  3. Bangsar South

Job description


About the opportunity

The Digital Sales Specialist will support lead generation and management processes across Malaysia, focusing on executing scalable strategies and ensuring operational consistency. Reporting to the Lead - Digital Sales, this role involves analyzing performance data, maintaining Standard Operating Procedures (SOPs), and assisting with process improvements.

Responsibilities

  • Execute lead generation and optimization activities to support vendor acquisition efforts at a country level.
  • Assist in maintaining and implementing SOPs for digital sales processes to ensure consistency and operational excellence.
  • Analyze performance metrics to identify trends, inefficiencies, and opportunities for improvement.
  • Support process improvement initiatives, leveraging tools and automation to streamline tasks.
  • Collaborate with cross-functional teams, including marketing and product teams, to enhance the digital sales journey.
  • Provide insights from competitor analysis to inform and refine sales strategies.
  • Report regularly to the Lead - Digital Sales on progress, challenges, and opportunities.

What you need to be successful

  • Minimum 3 years of experience in digital sales, lead management, or a similar role.
  • Familiarity with CRM tools such as Salesforce or equivalent platforms.
  • Strong analytical and problem-solving skills with attention to detail.
  • Basic understanding of sales processes and vendor acquisition strategies.
  • Effective communication and collaboration skills to work with internal teams and stakeholders.
  • Eagerness to learn and adapt in a fast-paced, multi-country business environment


Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.


What's in it for you

What We Offer

  • A dynamic and challenging work environment.
  • A company committed to developing you personally and professionally.
  • A great working atmosphere with regular company and team events.
  • A vibrant and international team committed to diversity and inclusion.
  • Responsibility from day one in a fast growing and global company.
  • Other benefits include free food, health and dental insurance, and learning and development opportunities!
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