Job description
- You will be the first point of contact for foodpanda’s partnered vendors
- You will assist the team in conducting daily call check-ins with foodpanda vendors and document gathered information
- You will communicate with foodpanda vendors to investigate and resolve any issues that are hindering their day-to-day operations
- You will also be involved in the rollout of vendor content enrichment and optimization initiatives with our partner vendors
- Must be an academic requirement and can render at least 200+ hours
- Strong analytical, communication, and interpersonal skills and must have a customer-oriented mindset
- Active listening, conflict management and resolution skills
- Experience in communication-focused roles is highly preferred
- Knowledge in MS Excel is also preferred
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What we offer:
- foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- We recognize top performers, welcome our newbies, and share good food!
- Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3
million orders every day and operating in 40+ markets in the world, with 18,000 employees and
approximately 500,000+ restaurant partners.
Benefits at foodpanda
Within our diverse community, we know that each of us has different lifestyles and preferences. Find out more about our benefits.
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