Key Account Manager

• Overseeing sales & key account management growth in achieving business objectives;

• Represent foodpanda as an ambassador, develop a trusted advisor relationship with existing key retail/FMCG brands, act as the lead point of contact for your portfolio of partner vendors

• Work closely with top vendors to grow and maximize their business on the foodpanda mall platform, troubleshooting their problems and achieving win-win results;

• Create and execute new and innovative commercial plans and projects which align with our business goals and direction;

• Understand the issues and pain points facing our strategic accounts and research and execute scalable solutions

• Continuously improve existing processes to drive efficiency;

• Ensure timely and successful delivery of our solutions according to partner vendors’ needs and objectives

• At least 5 years’ experience in sales or account management role
• Experience in retail, consumer goods startups, or ecommerce industry is an absolute advantage;
• Experience in delivering client-focused solutions based on partner vendors’ needs
• Strong capability in building and executing strategy around revenue growth and key accounts performance with a data driven mindset;
• Knowledge in the use of Salesforce preferred
• Passionated, assertive, hands-on, dynamic and with a strong drive;
• Self-motivated and with the ability to motivate others;
• Excellent interpersonal, communication, teamwork and presentation skills;
• Start-up mindset – highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that’s not afraid to work independently when required.

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Know More About the Department 

We are looking for a highly-driven and motivated to join our fun, professional and dedicated Shops Department based here in Hong Kong. Our Shops Department oversees the end-to-end grocery and retail partners’ operations and businesses, from partners identification & signing to onboarding & account management. If you are a big fan of online shopping, join us now to make a direct impact and contribute to large-scale success!

What We Offer

• A dynamic and challenging work environment.

• A company committed to developing you personally and professionally.

• A great working atmosphere with regular company and team events.

• A vibrant and international team committed to diversity and inclusion.

• Responsibility from day one in a fast growing and global company.

• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.