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About the opportunity
We’re looking for an outstanding Manager, Account Management for our Small-to-Medium Business (SMB) team. The Manager, Account Management will drive growth for our SMB portfolio through operational and marketing excellence. Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details.
Relationship Management
Conduct data analysis, reporting, operational and invoicing resolutions
Deepen business relationships with foodpanda’s SMB partners with our proprietary learning tools
Marketing
Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns
Educate SMB partners on the foodpanda marketing suite to grow on the foodpanda platform
Operations
Work with foodpanda’s Operations team to evaluate partner operational compliance
Utilize data to identify opportunities for growth through operational best practices
Ad-Hoc Projects
As part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities
What you need to be successful
Minimum 1 year of experience in a client-facing role (restaurant, FMCG, tech, e-commerce, or related industries)
A keen sense for customer behaviour, and how content quality affects purchasing decisions
An analytical mindset with a penchant for seeking opportunities within data patterns
Job ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hire
Intermediate proficiency in Microsoft Excel & PowerPoint is preferred
Who we are
Manager, Account Management – Future Talent Pipeline (Singapore) - We’re proactively pipelining high-performing talent for upcoming roles. While not an immediate opening, shortlisted candidates would be prioritized as opportunities arise.
Are you a fit?
Proven Track Record: Experience in Account Management with a history of hitting commercial targets.
Environment: You thrive in fast-paced, high-accountability settings.
Location: We hire across major cities in Singapore; please enter your location for discussion during shortlisting.
What's in it for you
What We Offer
A dynamic and challenging working environment with a steep learning curve
Responsibility from day one in the leading food delivery company in the world
The opportunity to be part of a happy, high functioning and smart team
Periodic fun, engaging company events & team activities
A company committed to developing you personally and professionally.
A vibrant and international team with diverse backgrounds from all over the world
A culture that empowers you to take full ownership of your work and career
Benefits at foodpanda
Within our diverse community, we know that each of us has different lifestyles and preferences. Find out more about our benefits.
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