About the opportunity
We’re looking for a hands-on and detail-oriented Manager, Food Safety & Quality to oversee food safety operations and regulatory compliance in Hong Kong. In this role, you’ll be responsible for implementing food safety programs, handling regulatory matters, and improving hygiene and compliance standards.
Reporting into the Regional Head of Food Safety, this is a great opportunity for someone who enjoys both strategic thinking and on-the-ground execution. You’ll work closely with store teams, operations, and local authorities to drive a strong culture of food safety and operational excellence.
Your Mission
Oversee food safety compliance and quality practices in Hong Kong
Implement and monitor HACCP plans, hygiene SOPs, and food quality standards
Perform audits, manage corrective action plans, and follow up on compliance KPIs
Investigate incidents (e.g. customer complaints, product recalls) and ensure resolution
Oversee regulatory compliance with labels and content of private label and supplier products
Ensure effective management of expiry dates on packaged products
Act as the point of contact for local food safety authorities
Support the training of store teams and drive awareness around food safety practices
What you need to be successful
+4 years of experience in food safety, quality assurance, or compliance
Solid understanding of HACCP and food safety systems
Experience working with or communicating with authorities is a strong plus
Hands-on approach with strong attention to detail
Who we are
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
What's in it for you
Comfortable working in both field and office settings
Fluent in English and Cantonese
Willingness to travel across the country
