About the opportunity
Strategic Account Management:
- Develop and maintain relationships with key strategic accounts to drive growth and ensure customer satisfaction.
- Analyze data and provide business solutions to vendors
- Identify new business opportunities within existing accounts and potential new clients.
- Collaborate with cross-functional teams to deliver tailored solutions and offerings to strategic accounts.
Team Leadership and Development:
- Lead, mentor, and develop a high-performing strategic accounts team.
- Set clear KPIs and targets for team members and monitor their performance.
- Conduct regular performance reviews and provide constructive feedback to team members.
KPI Management:
- Own and manage own KPIs related to strategic account growth, revenue targets, and customer satisfaction.
- Monitor and analyze team KPIs to ensure alignment with overall business objectives.
- Implement strategies to address performance gaps and drive continuous improvement.
Sales and Business Development:
- Work closely with the sales and marketing teams to develop and implement sales strategies.
Operational Excellence:
- Ensure smooth operations and timely delivery of services to strategic accounts.
- Collaborate with operations and logistics teams to optimize processes and improve efficiency.
- Address any issues or concerns raised by strategic accounts promptly and effectively.
What you need to be successful
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 5 years of relevant experience
- Strong leadership and team management skills with a proven track record of building and leading high-performing teams.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to analyze data, identify trends, and develop actionable insights.
- Proficiency in Microsoft Office
Who we are
“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
What's in it for you
What we offer
- An extra steep learning curve.
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A vibrant and international team committed to diversity and inclusion.
- Regular company and team events.
- Responsibility from day one in a fast-growing and global company.
- Other benefits include health insurance and learning and development opportunities!
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders daily and operating in 70+ markets worldwide, with 18,000 employees and approximately 500,000+ restaurant partners.
