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Senior Manager, Marketplace Commercial

  1. Full-time
  2. Account Management
  3. Bangkok

Job description


About the opportunity

  • You will be empowered to take full responsibility of the daily commercial operations of our Marketplace/Shops Business Unit in Thailand
  • Have full ownership and accountability of the P&L of the Shops business and lead the process of BE review and budget proposal if needed.
  • Take the lead and working with team and vendors in executing and setting up initiatives and projects to drive growth, profitability and great customer experience.
  • Manage the strategic and business relationship with leading grocery & beauty retailers currently selling on the platform through regular meeting and Joint Business Planning.
  • Responsible for the acquisition of new shops, both nationwide retailers & local stores.
  • Coordinate with cross-functional departments and relevant stakeholders from both local & regional teams to ensure the overall smooth operations of the Marketplace (vendor experience, customer experience, product, etc.)
  • Joint responsible and working with Operation Leads to ensure great customer experience focusing on key operation metrics.
  • Analyze and track KPIs to improve performance and prepare to discuss with management.
  • Propose new strategies to grow both the bottom line and the top line of the BU
  • Build and structure a high performance team and drive them to success.

What you need to be successful

  • Minimum of Bachelors degree in Business Administration, Management, or related field
  • 5 - 7 years in high growth start ups or tech companies
  • Strong excel and data management skills
  • Numbers and data driven
  • Experience working in high-volume fast-paced environment is preferred
  • Strong understanding of the local market


Who we are

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

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