Support restaurants in smooth daily operations by resolving operational issues.
Assist restaurants in improving performance and growing on the platform.
Maintain strong relationships with vendors and act as a key point of contact.
Proactively engage vendors to stay online and onboard into relevant packages.
Handle urgent requests efficiently and meet strict deadlines.
Prepare and share daily activity and performance reports with management.
Perform additional tasks assigned by management to improve operational efficiency.
Requirements
Strong organizational and multitasking skills to manage a high volume of vendors.
Ability to work effectively under pressure in a fast-paced environment.
Strong sales and negotiation skills.
Excellent communication and teamwork abilities.
Proficiency in tools such as Excel, Google Sheets, or similar reporting tools is an advantage.
Who we are
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Key Responsibilities:Lead and manage vendor operations and CoE members, ensuring SLAs and quality standards are met.Oversee vendor performance to ensure key metrics and targets are achieved.Support ve
